PRIVACY POLICY

This Privacy Policy is adapted to current Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically:

The Regulation (UE) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).

Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD).

Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSICE).

Servicios Técnicos Auda, SL (hereinafter Auda) informs of its Privacy Policy, in order to make users aware of the treatment of their data, as well as the fundamental principles on personal data protection that applies.

The user should carefully read this Privacy Policy, in order to be informed about the rules and practices that we have developed to protect personal data, and to better understand our relationships with third parties who may have access to such data.

In any case, the user is solely responsible for the information provided on the website, and if in the future Auda wishes to use it for purposes other than those referred to, we will inform you of these new purposes and request your consent, if necessary.

By using our website, you acknowledge that you have read and agree to this Privacy Policy, our Cookie Policy, and our Legal Notice.

RESPONSIBLE FOR THE TREATMENT

Responsible: Servicios Técnicos Auda, S.L.
NIF: B43723162

Registered Address: Partida La Vinyeta, parcela 74, 43890 L’Hospitalet de l’Infant

Telephone: 977811639

Email: info@audajardineria.com

WITH WHAT PURPOSE AND LEGITIMACY DO WE PROCESS THE DATA?

In Auda we can treat the personal data collected for the following purposes:

Management of consultations and other requests. Auda will carry out those data processing necessary for the attention of the query or request sent by the user through different forms provided on the website, and through the form for contact through the chat. Legitimation: Consent of the user by ticking the boxes provided in the contact forms mentioned above. Art. 6.1.a) RGPD; 

Registration as a user in our online store. We need to process your personal data, otherwise we would not be able to manage your registration. Legitimation: The processing of your data is necessary for the performance of a contract. Art. 6.1.b) RGPD;

In the event that the user chooses to use the access or login through a social network, the reason why we are entitled to process their data is the consent they give at the time of authorizing the transfer of their data from the social network. Art. 6.1.a) RGPD;

To process and execute an order. Legitimation: The processing of your data is necessary for the performance of a contract. Art. 6.1.b) RGPD;

Sending by electronic means, information about offers and promotions on products and services offered by Auda. Legitimation: legitimate interest. Art. 6.1.f) RGPD. In all other cases, as well as when the advertising is from third parties, as well as when profiling your purchases to send personalized offers, the treatment will be based on the consent that will be duly requested.

Claims management. To centrally manage those claims that the user interposes in relation to the services contracted with Auda. Legitimation: This treatment is necessary for the execution of a contract. Art. 6.1.b) RGPD;

Compliance with accounting, fiscal, legal and administrative obligations. Legitimation: Processing necessary for the performance of a contract. Art. 6.1.b) RGPD;

TYPOLOGY OF THE DATA

In accordance with the aforementioned purposes, Auda processes the following categories of data:

Identifying personal data: name, surname, ID, NIE or document proving your identity, date of birth, telephone, postal address, e-mail.

The personal data or information handled by Auda may be mandatory or voluntary.

Mandatory data are those that are essential to fulfill your request. All fields marked with an (*) are mandatory. The user guarantees the authenticity and timeliness of all data provided to Auda, and will be solely responsible for any false or inaccurate statements made.

Voluntary information is information that the user is not obliged to provide in order to contact us.

In the case of providing data from a third party by the user, the user declares to have their consent, and undertakes to transfer the information contained in this Privacy Policy prior to its inclusion, exempting Auda from any liability in this regard, and personally liable to Auda for any damages that may arise in case of contravention.

DATA COMMUNICATION

The personal data processed by Auda to achieve the purposes detailed above may be communicated to the following recipients depending on the legitimate basis of the communication. By virtue of the above, the following data communications are intended to ensure the correct development of the contractual and/or commercial relationship and to comply with Auda’s legal obligations:

The following companies will have access to the personal information necessary to perform their functions, but may not use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Policy and the applicable legislation on data protection.

Google Analytics: Google, Inc., a Delaware corporation with its principal place of business at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (Google). More information can be found at https://policies.google.com

In addition to the above data communications, Auda relies on the cooperation of other third party service providers who have access to the personal data of users/customers, and who process such data on behalf of and for the account of Auda as a consequence of their provision of services. In particular, Auda will contract the provision of services from third parties that carry out their activity, by way of example and not limitation, in the following sectors: legal advice, multidisciplinary professional services companies, technology services companies and IT service providers.

HOW LONG WILL WE STORE YOUR DATA?

We only store the user’s personal information for as long as we need it in order to use it for the purpose for which it was collected, and for the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or commercial relationship with the user, or as long as the user does not exercise his right to erasure and/or limitation of the processing of his data.

In these cases, we will keep the information properly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

WHAT ARE YOUR RIGHTS?

Any interested party has the right to obtain confirmation about whether Auda is treating personal data that concerns them, or not. Similarly, as provided for in the Reglamento General de Protección de Datos, you have the following rights:

Access your data: you have the right to access your data to know what personal data we are treating that concerns you.

Request rectification or deletion of your data: in certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are processed by Auda or even, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

To request the limitation of the processing of your data: in certain circumstances, you have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided in the RGPD.

To the portability of your data: in certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.

Oppose the processing of your data: in certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data, in which case, we would stop processing them unless, for compelling legitimate reasons, or the exercise or defense of possible claims.

You also have the right, at any time, to object to the sending of advertising by electronic means that we send you, both our own and third parties, and to withdraw any of your consents, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise the rights described above, by written request by mail and accompanied by a photocopy of identification document (DNI, NIE, Passport, etc.) addressed to Servicios Técnicos Auda, S.L., Partida La Vinyeta, parcela 74, 43890 L’Hospitalet de l’Infant, indicating in the subject “Protección de Datos», or by email through the e-mail info@audajardineria.com

Finally, please note that you can file a complaint with the Agencia Española de Protección de Datos, specially when you have not obtained satisfaction in the exercise of your rights.

COOKIES

Auda will only use data storage and retrieval devices (‘Cookies’) when the user has given prior consent to do so, in accordance with what is indicated in the browser pop-up window when accessing the Website for the first time, and under the other terms and conditions indicated in Auda’s Cookies Policy.

PROCESSING OF PERSONAL DATA ON SOCIAL NETWORKS

Auda has a presence on some of the major social networks on the Internet, and for which it acts as data controller in relation to the data published by Auda.

Auda will process the data in each social network according to the rules established for this purpose by each social network. Therefore, and unless otherwise stated, Auda may inform our followers in the corresponding social network, of our activities, events, and other related topics, including the attention to the follower, through the channels that the social network provides for that purpose. Auda will not extract personal data from social networks, unless the user gives us express consent.

SECURITY MEASURES

Auda is committed to the protection of personal data and user privacy, and will treat your data at all times in strict confidentiality and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, given the risks to which they are exposed and the type of data stored.

CHANGES IN THE PRIVACY POLICY

Auda reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence. In such cases, Auda will announce on this page the changes introduced reasonably in advance of their implementation.Last updated February 10, 2021